Privacy Policy

Privacy Policy
Last Updated: 01.03.25

RiffLordsAcademy (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.

1. Data Controller

RiffLordsAcademy is the data controller responsible for processing your personal data. If you have any questions about this Privacy Policy, you can contact us at:

Email: rifflordsacademy@gmail.com
Address: 117 Abbey, Basingstoke, Hampshire, UK, RG24 9EB

2. Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data – Name, username, and similar identifiers.
  • Contact Data – Email address, phone number, billing/shipping address.
  • Payment Data – Payment details (processed securely via third-party payment processors; we do not store payment information).
  • Technical Data – IP address, browser type, device information, and usage data collected via cookies.
  • Marketing Preferences – Your preferences for receiving marketing communications from us.

3. How We Collect Your Data

We collect data in the following ways:

  • Direct interactions – When you sign up for our courses, contact us, or subscribe to our newsletter.
  • Automated technologies – Through cookies and analytics tools when you use our website.
  • Third parties – Payment providers and analytics services.

4. Legal Basis for Processing Data

We process your data based on the following legal grounds:

  • Contractual necessity – To provide our services, such as course access and customer support.
  • Legitimate interests – To improve our services and website.
  • Legal obligations – To comply with legal requirements.
  • Consent – Where applicable, for marketing communications.

5. How We Use Your Data

We use your personal data for:

  • Providing and managing our courses and services.
  • Processing payments and orders.
  • Sending updates, newsletters, and promotional offers (only if you opt in).
  • Improving our website and services.
  • Complying with legal and regulatory obligations.

6. Data Sharing & Third Parties

We do not sell your personal data. However, we may share it with:

  • Service providers – Such as payment processors, email marketing providers, and analytics tools.
  • Legal authorities – If required by law.
  • Business transfers – If we undergo a merger or acquisition.

All third parties are required to protect your data and comply with GDPR.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this policy. Data related to transactions is kept as required by tax and accounting laws.

8. Your GDPR Rights

Under GDPR, you have the following rights:

  • Access – Request a copy of the data we hold about you.
  • Correction – Request corrections to inaccurate data.
  • Deletion – Request deletion of your data (subject to legal obligations).
  • Objection – Object to data processing for marketing.
  • Restriction – Request restriction of processing under certain circumstances.
  • Portability – Request transfer of your data to another provider.

To exercise your rights, contact us at rifflordsacademy@gmail.com.

9. Data Security

We implement security measures to protect your data from unauthorized access, loss, or misuse. However, no online service is 100% secure.

10. Cookies & Tracking

We use cookies to enhance your experience. You can manage your cookie preferences via your browser settings. For more details, see our Cookie Policy.

11. International Data Transfers

If we transfer your data outside the EEA, we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs).

12. Changes to This Policy

We may update this Privacy Policy. The latest version will always be available on our website.

13. Contact Us

For any questions about this policy or to exercise your rights, contact us at:

Email: rifflordsacademy@gmail.com
Address: 117 Abbey, Basingstoke, Hampshire, UK, RG24 9EB

This Privacy Policy is in compliance with the GDPR (EU Regulation 2016/679).

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